Referral Program Terms
Version v2026-10-31 · Last updated 31 October 2026
These terms apply to the Ashton Care refer-a-friend program in the Ashton Care: Quiet Nights app and on ashton-care.com.au. The program is run by BCO GROUP LLC (5142 Monaco Dr, Apt D, Pleasanton, CA 94566, USA), which issues the discounts and credit. They work together with our Terms of Sale (https://ashton-care.com.au/terms-of-sale) and Gift Cards and Store Credit terms (https://ashton-care.com.au/gift-cards).
1. How it works
- Every account holder aged 18 or over gets a personal referral code in the app.
- Your friend enters your code at checkout on their first order in the app or on our website and gets 15% off the products in that order.
- You get a reward once your friend's order has been delivered and 14 days have passed without the order being cancelled, refunded, returned or charged back:
- a 10% discount code for your next order, and
- A$5 store credit added to your wallet, which expires 30 days after it is issued.
We email you and show the reward in the app when it is added.
2. Who counts as a new friend
A referral only counts if your friend:
- is a real person aged 18 or over with a delivery address in Australia
- has not ordered from us in the app or on our website before
- uses their own account, email, payment method and delivery address, which are different from yours
A first order means the first order linked to that person, their account, email, payment method or delivery address. Orders on Amazon.com.au are separate and do not count either way.
3. Rules
- You cannot refer yourself, a second account of yours, or someone at your own delivery address.
- Codes are for sharing with people you know. You must not post your code on coupon, voucher or deal websites, use it in paid advertising or search ads, bid on our brand name, or send it by spam.
- One referral discount per first order. The 15% discount cannot be combined with other discount codes unless the checkout shows otherwise.
- The discount applies to products, not to gift cards.
- Rewards have no cash value and cannot be exchanged for cash or transferred. Store credit is covered by our Gift Cards and Store Credit terms. The 10% discount code is for one order and is valid for the period shown with it.
- There is no limit on the number of genuine friends you can refer, but we may set a reasonable limit if needed to prevent abuse, and will tell you in the app if we do.
4. Abuse and fraud
We check referrals for abuse, for example matching accounts, addresses, payment methods or devices. If we reasonably believe a referral or reward was obtained by fraud, self-referral, fake accounts or breaking these terms, we may:
- refuse or cancel the referral discount or reward
- remove store credit that was gained this way, including credit already in your wallet
- cancel an order that has not shipped, or close the account in serious or repeated cases
Where reasonable, we will tell you first and let you explain. If an order that earned a reward is later refunded, returned or charged back, we may cancel or remove the reward.
5. Changes and ending the program
We may change or end the program, or change the reward amounts, by updating these terms and telling you in the app. Changes do not apply to referrals where your friend's order was placed before the change, and we will not remove rewards you already earned fairly.
6. Your rights
Nothing in these terms limits your rights under the Australian Consumer Law. These terms are governed by the laws of New South Wales, Australia.