Snoring Club Community Rules
Version v2026-10-31 · Last updated 31 October 2026
Snoring Club is the community in the Ashton Care: Quiet Nights app. It includes the forum (posts and replies), profiles and profile photos, friends, direct messages and the optional map. These rules are part of our App Terms of Use (https://ashton-care.com.au/terms). "Snoring Club" is the community's name; it is not a claim that any product stops or treats snoring.
We have zero tolerance for abusive members or objectionable content.
1. Be kind and be safe
- Treat others with respect. Disagree politely.
- Share your own experience, not instructions for others' health.
- Members must be 18 or over.
2. Not allowed
- Harassment, bullying, threats, hate speech or discrimination
- Sexual, violent or graphic content
- Spam, selling, advertising, affiliate links or links to other sites
- Medical advice, or telling anyone to start, stop or change a treatment or medicine
- Claims that a product (ours or anyone's) treats, cures or prevents snoring, sleep apnoea or any condition
- Personal details: never post anyone's full name, address, phone, email, health information or photos without their permission, including your partner's
- Claims about named people, doctors, clinics or brands that could be defamatory
- Impersonating someone, or using more than one account
- Anything illegal, or that infringes someone else's copyright or trade marks
3. Your posts
You are responsible for what you post. You keep ownership of your posts and give us a non-exclusive, royalty-free licence to store, show and moderate them in the app while they are on the service. You can delete your own posts and replies at any time. Remember that the forum is visible to all members, so think before sharing health details.
4. Profiles and photos
- Your profile shows your nickname, level and badges, and your photo if you add one. It never shows your name, email or phone number.
- You choose in the app whether your streak, badges and morning score are shown to your friends or on your public profile. You can change these settings at any time.
- Profile photos are public: any member can see them. Use a photo you are happy to share, of yourself or something that is yours to use, and never a photo of another person without their permission. No nudity, violence, logos you do not own or contact details.
- Members can report a photo. We may remove a photo, or stop you adding photos, if it breaks these rules.
5. Friends
You can send and accept friend requests and remove a friend at any time. Friends can see your profile and the stats you chose to show them.
6. Direct messages
- Direct messages are one-to-one and text only (up to 1,000 characters). Links are not allowed.
- You can message your friends and your linked partner. To message anyone else you send a message request, and they must accept it before you can chat. They can decline or ignore it.
- Messages are stored on our server, hosted by Cloudflare. They are not end-to-end encrypted.
- We do not read messages as a routine. Moderators may read messages that are reported, and may review messages where needed to investigate abuse, fraud or a legal issue.
- Messages are kept until you delete your account (or the other member deletes theirs).
- You can block a member at any time. Blocking, either way, stops messages between you.
- Never send money, codes or personal details to someone you met in the app.
7. The map
- The map is off until you turn it on.
- When you turn it on, you choose your postcode and suburb. We place you at the centre of that suburb or town. We never use your phone's GPS or exact location.
- Other members see your nickname, your suburb and the stats you chose to show. Never your street address.
- You can turn the map off at any time. Turning it off deletes your location from our server.
8. Reporting and moderation
- Use Report on any post, reply, message, photo or profile.
- We review reports within 24 hours and may remove content, warn members, restrict features, or suspend or close accounts that break these rules.
- For a defamation, privacy or other legal complaint, report it as a legal complaint or email [email protected]. We will act within 7 days.
- If you disagree with a moderation decision, email us and we will review it.
9. Your safety
If you or someone else is in danger, call 000. If someone in the app makes you feel unsafe, block and report them. Content in Snoring Club comes from members and is not checked by health professionals: always talk to your doctor about your health.